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Field Based-Community Health Worker - Topeka, KS

Company: UnitedHealthcare
Location: Topeka
Posted on: October 14, 2024

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start -Caring. Connecting. Growing together.
This is a Field-Based Role with a Home-Based Office
If you reside near Topeka, KS you'll enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges. -
As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as providing community resources and benefit education. CHW's work in a team-based structure and spend the majority of their time engaging directly with members. An interest in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.
Working Schedule: Schedule is Monday through Friday standard business work hours 8am to 5pm Central Standard Time. No nights, weekends or Holidays. -Local travel up to 75% of the time and mileage is reimbursed at current government rate.
Primary Responsibilities: -


Assess, plan, and implement care strategies that are individualized by the member and directed toward the most appropriate, lease restrictive level of care
Utilize both company and community-based resources to establish a safe and effective case management plan for members
Collaborate with patient, family, and healthcare providers
Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team
Document all member assessments, care plan and referrals provided
Participate in Interdisciplinary team meetings and Utilization Management rounds and provide information to assist with safe transitions of care
Understand insurance products, benefits, coverage limitations, insurance, and governmental regulations as it applies to the health plan
Understand role and how it affects utilization management benchmarks and quality outcomes
You'll need to be flexible, adaptable and, above all, patient in all types of situations
Engage members either face to face or telephonically
Help member set person-centered SMART goals and develop a care plan to achieve those goals with regular follow up calls and ongoing documentation of progress towards goals met
Adhere to detailed, specific documentation requirements in the member's health record
Proactively engage the member to manage their own health and healthcare using Motivational Interviewing Skills
As needed, help the member engage with mental health and substance use treatment
Utilize solid skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines

What are the reasons to consider working for UnitedHealth Group? - Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: -

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High School Diploma / GED (or higher) -
1+ years experience assisting others with healthcare and/or social determinants of health needs
Intermediate computer proficiency including MS Word, Excel and Outlook
Must have resided within the local community for 2+ years
Familiarity with the resources available in the community
Ability to travel up to 75% of the time with reliable transportation, with a current and non-restricted state Driver's License and State-required insurance, to visit Medicaid members in their homes and / or other settings, including community centers, hospitals, or providers' offices
Must be able to comply with UHG Telecommuting Policy and have a designated workspace inside the home with access to high-speed internet availability -

Preferred Qualifications:

Community Health Worker (CHW) State course completion
Case management experience
Experience with arranging community resources
Experience with electronic charting
Knowledge and/or experience with behavioral health or substance use disorders
Background in managing populations with complex medical or behavioral needs

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. -
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. -
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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. -
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UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. -
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#RPO -#RED #RPOLinkedin

Keywords: UnitedHealthcare, Saint Joseph , Field Based-Community Health Worker - Topeka, KS, Healthcare , Topeka, Missouri

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