Support Services Specialist
Company: VirtualVocations
Location: Independence
Posted on: January 30, 2025
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Job Description:
A company is looking for a Support Services Specialist to
enhance customer experience and resolve issues.
Key Responsibilities:
Support customers by handling calls and email requests, resolving
software and billing issues
Provide ad-hoc system and process training for customers
Express empathy and work to resolve customer issues quickly to
reduce cancellations
Required Qualifications:
High School Diploma or equivalent
2 years or more of experience in a customer-facing role, preferably
in a SaaS environment
Technical software support experience
Must be a friendly, professional team player
Ability to multitask and thrive in a fast-paced environment
Keywords: VirtualVocations, Saint Joseph , Support Services Specialist, Other , Independence, Missouri
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